With no resort fees, our 1, 501 smoke-free guestrooms (including 195 suites and a club-level lounge) are situated within our 14-story building. ADA-compliant and dog-friendly guestrooms are available. Complimentary Wi-Fi internet access is provided throughout the entire hotel. Valet and self-parking are offered for an additional cost in our securely gated parking lot.

Exquisite dishes are prepared in 15 restaurants and lounges including the award-winning steakhouse A Land Remembered and fine-dining Italian bistro Cala Bella. An elaborate buffet awaits at Café Osceola with a Kids Eat Free program. Other dining offerings include Tobias Burgers & Brews, Mi Casa Tequila Taqueria, Banrai Sushi, Headwaters Lounge, Shingle Creek Clubhouse Grille, Cat-Tails Pool Bar & Grille, Par-Take, Smoooth Java Coffee Bar, Creek Ice Creamery, 18 Monroe Street Market, and 24-hour room service.

Amenities include the 18-hole Shingle Creek Golf Club, Academy, & Pro Shop, 4 seasonally-heated swimming pools with cabanas, 2 hot tubs, spa & salon services at The Spa at Shingle Creek, boutique shopping, fitness center, fishing, tennis/basketball/sand volleyball courts, nature trail, video game arcade, concierge/tour/bell services desks, laundry room, and laundry/dry cleaning services. Over 524, 000 square feet of meeting and event space is available - complete with on-site A/V services, catering, and a RICOH Business Center.

As a Universal Partner Hotel, complimentary scheduled shuttle service is provided to the Universal Orlando Resort™ as well as SeaWorld® Orlando and Aquatica® Orlando. Other transportation options may also be arranged for a fee upon arrival.

Year of most recent renovation 2017
Total number of rooms 1501
Number of floors (main building) 14
Number of floors (annexe) 14
Single rooms 348
Double rooms 900
Disability-friendly rooms 75
hotel
American Express
JCB
Diners Club
MasterCard
Visa
Room size (sqm) 40
Hairdryer
Toiletries
Bathrobes
Make-up mirror
Wi-fi
Internet access
Direct dial telephone
TV
Cable TV
Radio
Paid Pay movies
Alarm clock
Mini fridge
Tea and coffee making facilities
Ironing set
Carpeted floors
Individually adjustable air conditioning
Central heating
Individually adjustable heating
Safe
Wake-up service
Paid Turndown service
Desk
Smoke detector
Housekeeping
Paid Extra beds on demand
Paid Small pets allowed (under 5 kg)
Paid Large pets allowed (over 5 kg)
Paid Car park
Paid Electric vehicle charging station
Paid Late Check-out
Paid Local and international calls
Paid Car hire
Paid Transfer service
Paid Secure parking
Paid Valet parking
Paid Room service
Paid Laundry service
Paid Launderette
Paid Medical service
Paid Babysitting service
Multilingual staff
24-hour security
Bellboy service
Fireplace
Hotel safe
Currency exchange facilities
Lift access
Paid Supermarket
Paid Shop
Garden
Terrace
Concierge
Sun terrace
Paid Gym
Newspapers
Golf desk
Luggage room
Towels and bed linen
Paid Café
Paid Bar
Restaurant 7
Non-smoking area
Highchairs
Paid Poolside snack bar
Conference room 99
Meeting room 96
Paid Projector
Paid Conference hostess
Paid Secretarial service
Paid Printer
Paid Photocopier
Paid Business centre
Paid Audio-visual equipment rental
Paid Fax
Outdoor freshwater pool
Outdoor heated pool
Children’s swimming area
Sun loungers
Parasols
TV lounge
Paid Game room
Paid Sauna
Steam bath
Paid Hot tub
Paid Massage
Paid Spa treatments
Paid Hairdressing salon
Paid Beauty salon
Paid Spa centre
Paid À la carte lunch
Picnic
Paid Snacks
LGTBIQ friendly
Paid Early departure
Identification card at arrival
Non-smoking establishment
Minimum check-in age 18
Credit card is compulsory as a deposit, no deposit in cash is accepted
Online Check-out
Table tennis
Paid Fitness
Paid Basketball
Paid Volleyball
Paid Beach volleyball
Paid Golf
Paid Tennis
Paid Putting green
Paid Golf practice facility

Paid Video games console
Children share the bed with parents 1